Reset Fitness Operations

Daily operations, playback control, and issue recovery for facility teams

Use this portal to launch sessions, verify workouts, manage screen behavior, and follow the correct troubleshooting path during live class operations.

Open TV App SOP Open Smart Coach
Managed Screens TV1 - TV6
Session Switch Exit + Relaunch
Fallback Action Reload Data

Live Priorities

  • Power on all TVs before session windows.
  • Keep TV1 mapped to Bluetooth speaker.
  • Advance manually with TV1 remote if auto-start is missed.
  • Use Sync and RELOAD DATA before escalating playback issues.

Escalate Fast

Contact the Tech Team if videos keep freezing, Smart Coach crashes, or playback does not recover after sync refresh.

System Integration

Operational flow across scheduler, sync, playback, and floor teams

This flowchart shows how workout scheduling becomes downloadable media, then turns into on-floor class delivery with controlled recovery steps when something fails.

Planning
01

Portal Scheduler

Assign workouts and validate the correct program for today or tomorrow.

Content Sync
02

Reset Sync App

Automatically downloads today's workout videos and session data to the local machine. Use Reload Data only if there is a sync issue or missing content.

Playback
03

Reset TV App

Launch TV1 to TV6 in order, map audio output, and play the active session across screens.

Operations
04

Facility Team

Support live sessions, advance manually when needed, and switch session types between classes.

Operational Procedure

Daily operating board

01

Pre-Open

  • Power on all TVs.
  • Confirm TV mapping and screen readiness.
  • Verify TV1 Bluetooth and other TVs on Optical.
02

Launch

  • Launch the TV App from TV1 through TV6.
  • Confirm the active session type is correct.
  • Use Smart Coach to preview the scheduled workout.
03

Run Live

  • Use TV1 remote if workout timing must be advanced manually.
  • Watch for black screen, freeze, or signal issues.
  • Escalate only after the recovery path is completed.
04

Transition

  • Exit and relaunch the TV App for the next session type.
  • Repeat checks before Standard, Adhoc, Teens, or Corporate.
  • Prepare the next preview if required.

Guide Library

Choose a guide

TV App Guide

Initial setup, daily tasks, session switching, music routing, and core playback handling.

Smart Coach Guide

Workout preview flow, schedule validation, and checks before live class delivery.

Troubleshooting Guide

Missed launches, black screen, missing videos, weak signal, and escalation paths.